Once you have placed an order, you can upload your files to our help desk message board.

Follow these steps to upload your files:
(these instructions will also be emailed to you after placing your order).

1. Login by clicking on the ‘Customer Login’ button below.
2. Click on ‘View Previous Orders’
3. Click on ‘Post & View Messages or Files’
4. Click on ‘Write a Message’
5. You can attach your files to the message.
   Only *.jpg *.pdf  and *zip files are accepted through this method.
   If you have illustrator, photoshop, .bmp or other files, please ZIP them first.
   
   (only ButtonSmart.com staff will be able to access your files).
   
   

If you have any questions or need assistance with sending your files to us, please visit our ‘Contact Us’ page.
 

Preferred file types:

• .jpg or .jpeg (300 dpi or better recommended)
• .tiff (.gif files not recommended)
• Adobe Illustrator files (PC or .eps)
  please convert all fonts to outlines
• Adobe Photoshop files (PC or .eps)
  In most cases, if your image is not the right size we can resize and/or crop it.
  
   
• Please include any special instructions when you upload your files.
• If you did not do so on your order, please inform us of any text you want added onto your photos.  Specify if you desire a certain font color and style, background color, etc.
• We will contact you by email or phone if we have any questions.
• If you are sending your images via regular mail, we will scan your original and return it unharmed.
  
  
  When sending images via regular mail, please include your name, address, phone number and email address along with your order number if you have one.
   
• If you need our assistance in designing your button please contact us. Most moderate design assistance is be provided at no additional charge.

TEMPLATES:

Designing your own buttons and want to print a template? Click on the button here for a .pdf file (Adobe Acrobat).

If you don’t have Adobe Acrobat Reader, you can download it for free: